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A list of key problems compiled by today's average data-processing manager would almost certainly include
(1) the difficulty of managing creative personnel,
(2) ineffective and inadequate technical training by industry,
(3) communication problems with users,
(4) a lack of top management understanding, support, and appreciation,
(5) a lack of uniform procedures and of performance standards,
(6) shortages of competent personnel, and so on.
The Economics of Computer Programming

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"Quotation. The act of repeating erroneously the words of another. The words erroneously repeated." - Ambrose Bierce

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